Please know our working hours are from Monday to Friday 7:00 to 16:00
If we where not able to return to you same day please be considerate and don't send us multiple tickets. We are responding in first come first server principle. All tickets will be responded. We are working hard to answer everyone in 24 hours.
When sending us support request make sure to mention your reason as detailed as possible this will make our work and your issue to be sorted much faster.